Hi Pigmenters,
As you all know, the Pigment Community is the place where all Pigment users can connect, share knowledge and expertise, and get inspired. It means, here you can get help from your fellow community members and share your own expertise to help someone else.
The Pigment team participates in some discussions, but please note that they are not the primary responders, as we want you all to learn from each other. If you are looking for official, in-depth support (modeling questions, technical questions, features functionality or bugs), please try searching in the Help Center or reach out to the Technical Support team directly.
If you have already submitted a support ticket, please do not duplicate your question in the community, and vice versa, if you’ve already created a community post, please do not submit a ticket to the Support team. Let’s keep our conversation in one place for your and our convenience.
Thank you for your understanding!