Find your way around the Community
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Hi Pigmenters! My name is Rebe and I am the Head of Customer Experience at Pigment. So happy to be here with you and to have a chance to create this space for all Pigment users to connect, collaborate, and share knowledge with each other! We would love for you to introduce yourselves here in the thread - share where you work, live, your role, and how you use Pigment (share your even bigger Pigment story here). On my side, I am originally from Mexico. I have lived in Toronto, Paris, Brussels, Munich and currently live in London with my husband (French) and two boys (2 and 4 years old). My biggest professional passions are driving value for customers, building engaged and happy teams and supporting in any way I can to help people grow and thrive in their roles. My favorite way to use Pigment at the moment is to manage our team’s capacity, time spent by customer and our support SLAs! Feel free to add any other interesting information or even a fun picture with your pet or home office. L
Welcome!Welcome to this community of like-minded people! We wanted to bring together all our Pigment users to collaborate, learn from each other, get inspired, and discuss what matters. Why join the community? We want you to be even more successful with Pigment! It is so valuable to chat with peers from the same industry to validate ideas, share knowledge and expertise, give guidance and insight, connect and engage with each other. This is why we created the Pigment Community. I’m new to this community. Where should I start? The best way to get started is to first look at our Community Guidelines and then introduce yourself. Everyone is excited to meet you and give you a warm welcome! Don’t miss: Tell us about YOU Mastering Pigment Product Updates Do I Need to Contact the Support Team or Ask the Community? We look forward to watching this community grow and thank you for being part of the Pigment Community!
It’s possible to subscribe to our latest product updates by email or through an RSS feed (for example into a Slack channel): To subscribe to product updates in your Slack workspace, just use /feed subscribe https://changelog.pigment.app/rss.xml
At Pigment, we aim to provide you with the best assistance throughout your Pigment journey. We distinguish between two types of queries. 1. Modeling questionsI have a question about the usage of the platform.For example, how to use this function, how to format this table, how to import my data.Before contacting support, we offer multiple resources to provide answers before you even think of the question! Search the Knowledge-BaseYou can find details about how our features work in our Knowledge-Base section. Every function has its own article and the most frequently asked questions about modeling are answered. Explore the CommunityShould you have an advanced question about how to model complex cases, you should find tips within the Community.We recommend asking your peers by creating a Community question! This would also have the added benefit of helping others who have the same question in the future. What if the answer is not in the Knowledge-Base nor in the Community?Please contact
1. I’m new to Pigment! Where should I start?Check out the Getting Started section, where you will find what you need to start using Pigment in no time. 2. I’m new to this community. Where should I start? Have a look at the Community Basics and then introduce yourself here. From there explore the knowledge base, join in on conversations, and if you have a question or something to discuss, click the button at the top to create your first topic! 3. How do I sign in to the Pigment Community? You sign in to the Community using your Pigment App details:If you need to sign in, you will be directed to the Pigment sign-in page and will land here in the Community ready to go! If you’re already sign into Pigment, then you don’t need to do anything other than set a username. 4. Pigment Community: why should I be here?Pigment is made to empower you, your team, and ultimately, your company. What took ages to do before can now be done in minutes with Pigment. Make the most of it by using this Commun
Hi Pigmenters, As you all know, the Pigment Community is the place where all Pigment users can connect, share knowledge and expertise, and get inspired. It means, here you can get help from your fellow community members and share your own expertise to help someone else. The Pigment team participates in some discussions, but please note that they are not the primary responders, as we want you all to learn from each other. If you are looking for official, in-depth support (modeling questions, technical questions, features functionality or bugs), please try searching in the Help Center or reach out to the Technical Support team directly. If you have already submitted a support ticket, please do not duplicate your question in the community, and vice versa, if you’ve already created a community post, please do not submit a ticket to the Support team. Let’s keep our conversation in one place for your and our convenience. Thank you for your understanding!
Welcome to the Pigment Community! We are so happy to have you here! We are here to create a space where Pigment users can share knowledge, learn, collaborate and connect with one another. These Community Guidelines should not only help you understand how to act within the community but also help you understand what to expect from others in this space.Your participation here is subject to these Guidelines. Be RespectfulWe are ALL Pigmenters! All of us come from diverse backgrounds and we welcome that here in this forum, with that being said please be committed to treating your fellow Pigmenters with the utmost kindness and respect. This is a welcoming community of users (most importantly human beings) and we must make it a priority to keep this forum a safe space where everyone feels comfortable. No name-calling, offensive behavior, or bullying is allowed EVER. Engage with the Community Our moderators will post helpful content but we really want to learn and hear from you! Take a look
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